When i launch game it starts to load. When its saying discovering services. It crash. No error. Tried reinstall game, reboot computer. Is this problem bcs of outdated gpu drivers? or its game issue?
Also i cant create ticket to support.
Discovering Services - crash when loading
@capitanmikon well Im not sure then, I know I have an insanely long loading time on both xbox and PC but Rare does track crash reports.
@capitanmikon @Hammeric have crash to. i just launch the game start load and he closed. not errors windows nothing he just closed. need help too
I posted about this in a different thread where several people reported the same issues. Unfortunately no one had found a solution there either.
@sir-knut said in Discoveing services:
Finally I found someone with the same problem as me. I start up Sea of Thieves Closed Beta, and get to the part where it says "Sea of Thieves Alpha" (shouldn't it say Closed Beta?). Below is the "press any button to continue". When I press a key it changes to "Signing in", then goes on to "Discovering services" and immediately freezes and after a few seconds crashes to desktop. No error message.
Things I've tried:
- Uninstall the game, download it again and reinstall
- Reset Microsoft Store
- Uninstall Insider Hub and reinstall it
- Change Win10 login from local account to Microsoft/XboxLive login
- Disabling antivirus and firewall (both Comodo)
No change so far. Same result throughout yesterday and today.
You should be able to raise a ticket via this link, look for 'My Requests' at the top of the page as well as other help articles -
@katttruewalker i wish i could, but i cant even make ticket. It show me blank page with this: {"Message":"An error has occurred."} and showing me this website: https://login.seaofthieves.com/webauthentication/logout?kind=error&message=Invalid+data+from+remote+sign-in+mechanism.+Missing+name+or+email.
@CapitanMikon @KattTruewalker
Please beware that the issue sirbarnacle is having is not the same as the op and the rest of us are having. This thread is specifically talking about the "Discovering services" crash, where reinstalling the game has no effect.Still no fix here? Just like a lot of the other posters, I am having this issue. It gets to "discovering services, then the game crashes to windows with no message. I have tried having firewall and Comodo turned off, I have reinstalled the game, Insider Hub, XBox app, I cannot for the life of me figure this out.
@alanarias if you have comodo, uninstall it and try. If it wont work idk, i have still the problem, like many others
@capitanmikon , I just tried this and can confirm.
Comodo will block the game, and turning Comodo Antivirus off is not enough to get around the issue, uninstalling it was the only way to go.
Guess I will have to use a different Anti-Virus software for now.
Thank for the response.@alanarias glad to hear you solved your problem, hope someone will solve 'our' problem with discovering services crash
@alanarias Really? So Comodo actually has to be completely removed? That's strange. I would've thought that disabling it had the same effect. I have Comodo antivir+firewall too and I'm sure I've seen another person somewhere mention Comodo as well. I'll try removing it and update this post after. You don't have Comodo @CapitanMikon ?
EDIT: I can confirm that after uninstalling Comodo Internet Security it doesn't freeze on "Discovering services" anymore.
@loneseaturtle said in Discovering Services - crash when loading:
I don't have COMODO so I that would not be the reason why it crashes (for me anyway).
same here, uninstalled comodo now. rebooted computer, used also Advanced system care for find som error ect.. but nothing. Crash always.
I also ran into the problem of crash after "press any button to continue". When I press a key it changes to "Signing in", then goes on to "Discovering services" and immediately freezes and after a few seconds crashes to desktop. No error message. I do not have any antivirus software.
Who has already dealt with the problem?
27 out of 36
