Issue: Simultaneously interacting with a Ship Gadget and getting knocked back can lead to a "permanently stuck" situation (Release 3.4.2)

  • Issue: Simultaneously interacting with a Ship Gadget and getting knocked back can lead to a "permanently stuck" situation
    Release: 3.4.2
    Severity: Soft-Lock / Blocking
    Platform: PC - Steam
    Frequency: Twice out of Six or Seven Hourglass Matches

    DESCRIPTION
    As far as I am aware, there is a scenario where interacting with a ship gadget and simultaneously being knocked back by a cannon will push you away from the object, but also fail to dislodge you from said object. This results in a state where you will be moved to a different part of the ship where you will be effectively soft-locked:

    • You are unable to interact with any nearby objects or gadgets.
    • You are unable to input any commands in the game (F, X, ESC), as they will do nothing.
    • You will appear desynced to other crew-mates, who see you next to the original interaction object.
    • Being blundered does not result in releasing you from the stuck state.

    IMPACT
    As you cannot be freed from the desynced state, you are effectively soft-locked while the game continues to run around you. You can see your crew-mates move, but you cannot interact with them or (potentially) be damaged while stuck.

    This is (obviously) immensely disrupting, as being desynced means you must ALT-F4 and re-launch the game to return to your ship.

    OTHER DETAILS

    • I encountered this twice in hourglass. The first time was when getting pummeled while trying to interact with the left cannon. I was pushed to the right cannon (towards the bow of the ship) and could not move or interact with the ship.
    • The second time was when attempting to interact with the wheel. As I interacted with it (F), a nearby cannon shot pushed me into the rear right corner of the helm deck (near the sail ropes, next to the anchor), where I was desynced from the game.
    • As far as I am aware, this is a new issue as of Release 3.4.2, as I have not encountered it before playing tonight.
  • 6
    Posts
    5.1k
    Views
  • Adding an image of where I was desynced to in the second engagement. This was the case where I was pushed off the wheel and locked in the corner.

    OP: https://steamcommunity.com/sharedfiles/filedetails/?id=3530127449

    Screenshot

    (Is there a preferred site to upload and share images?)

  • Same thing happening on xbox.

  • UPDATE
    This happened during another engagement, once again during hourglass, which seems to provide the right conditions for it to happen.

    DETAILS

    • Release: 3.4.2
    • Severity: Soft-Lock / Blocking
    • Platform: PC - Steam

    REPRO

    1. Was grabbing for the LEFT (port) cannon of my ship.
    2. While interacting with the cannon [F], I simultaneously took splash damage from shots on the side of the ship.
    3. The shots pushed me backwards to the pocket in front of the RIGHT (starboard) cannon.
    4. From there, I was unable to interact, unable to open menus, and unable to do anything. I had to ALT+F4 out of the match and re-join.

    FOLLOW-UP
    This is an exceptionally frustrating issue that seems to have a consistent (albeit frame-perfect) repro, so would love to know if there's anything else I can provide that will be helpful. I will attempt to get a video, if possible, and will attach it here.

  • @gm-evangelos
    Would be more useful to submit a support ticket: https://support.seaofthieves.com/requests/new

  • @lem0n-curry If Rare is not monitoring this space for issue reports, then perhaps! I only think to bother the support team with issues that are outside of the specific design of the game. I am uncertain about the preferred channel to report these types of problems.

6
Posts
5.1k
Views
4 out of 6