Game opens and closes instantly on pc HELP!!

  • Dont know what to do, ive been trying for 8 hours. Please help me

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  • @call-me-stigg When exactly does this happen? Do you experience the crash right after you see the Splash Screen? Then this might help:
    https://www.seaofthieves.com/forum/topic/35227/sea-of-thieves-crashing-after-splash-screen

  • @greenwarfare423 right when i load the game i get the grey splash screen then it closes. i have done every single troubleshooting step i can find including your link and it doesent work. i have the game through the game pass. it doesent show up in my windows store library either(maybe its not supposed too?)

  • Im really frustrated honestly. this happened in beta and all i had to do was sign in locally.

  • Ahoy @call-me-stigg!

    Could you try these possible solutions?
    https://support.seaofthieves.com/hc/en-gb/articles/115015775927-Sea-of-Thieves-not-Launching

    Other possible solutions:

    • [Link] Install a random application from the microsoft store (then uninstall it if you want).
    • [Link] Try changing your Local Account to your Microsoft Account or vice versa.
    • Restart the pc.
    • Reinstall the game.
    • The Windows Update service may be stopped.
    • A possible conflict with another program:
      garishaphid5379 said in Game closes after launch:

    I managed to fix it. What was causing the issue was a program called virtual audio cable. something i use to split audio channels using software rather than hardware.

  • Im not good with PC stuff. I dont know how to find a conflicting program. I did try all the troubleshooting in your link to no avail before. Im signed in locally, when i go to sign in with a MS account it says the account is already in use or something close to that.

  • @call-me-stigg That is pretty strange.
    The conflicting program is "virtual audio cable", or at least that user had that problem.

    Is your antivirus Comodo?

  • I ran into this issue during the Beta and there was a rather ridiculous fix I found. Install/Uninstall any Microsoft Store app. I installed uBlock Origins and suddenly Sea of Thieves starting launching without issue. No idea why this worked but found the suggestion on reddit awhile back. Give that a shot.

  • Try removing then reinstalling xbox insider app. Or just installing
    I had this exact issue in the beta and that solved it. Worth a try

  • @call-me-stigg Install any random free app from the winstore, you also can interrupt the download after it start. That should fix your problem.

  • Tried everything proposed. Nothing is working, still get splash screen then closes immediately. My PC specs are fine as well. Any other app will download and run via windows store, only this one will not.

    I am at my ends wit'. I am very technical, have played/installed/modded/hacked many games over last 30 years.
    Guess I have no option but to refund I mean I paid 91.90 CAD for this and have had nothing but this s**t for hours!!!

    Good luck to all ye' Pirates wish I could had joined you all.

    Captain Blades over and out

  • I have the same damn issue !! i launch the game and literally see the sea of thieves picture in the game window for half a second then it just goes off. I have tried ALL of the fixes to no avail.

  • Same problem here.
    I spent 70€ for a game that does not even work. It crashes right after the splash screen.

    I already tried changing between local and microsoft account. I downloaded other stuff... did the suggested xbox insider stuff.... even removed my firewall.
    ... pretty much tried everything that was suggested.

  • @Call-Me-StiGG
    @sot-map a dit dans Game opens and closes instantly on pc HELP!! :

    Try removing then reinstalling xbox insider app. Or just installing
    I had this exact issue in the beta and that solved it. Worth a try

    Best bet.

  • @ebenenkuh08 same dude tried it all and then all again, and again..........

  • If i knew where the bloody game file was installed i could try something else but nobody seems to know.

  • Name der fehlerhaften Anwendung: SoTGame.exe, Version: 0.0.0.0, Zeitstempel: 0x5aa98ecf
    Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.16299.248, Zeitstempel: 0xe71e5dfe
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x000000000002b190
    ID des fehlerhaften Prozesses: 0x1b48
    Startzeit der fehlerhaften Anwendung: 0x01d3c0822f6e7a65
    Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.74.9691.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll
    Berichtskennung: a870f110-30a8-41cf-beec-121154350701
    Vollständiger Name des fehlerhaften Pakets: Microsoft.SeaofThieves_2.74.9691.2_x64__8wekyb3d8bbwe
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist: AthenaClientShipping

  • @ebenenkuh08 I don't have a windows apps folder is that normal

  • have the same problem
    game starts > press any key > 1 line change in load and then game crash, reinstall already did

    Name der fehlerhaften Anwendung: SoTGame.exe, Version: 0.0.0.0, Zeitstempel: 0x5aa98ecf
    Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.16299.248, Zeitstempel: 0xe71e5dfe
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x000000000002b190
    ID des fehlerhaften Prozesses: 0x4490
    Startzeit der fehlerhaften Anwendung: 0x01d3c084d069991c
    Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.74.9691.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll
    Berichtskennung: 98ad678c-6a6f-44f4-8c93-e7dd66629d8a
    Vollständiger Name des fehlerhaften Pakets: Microsoft.SeaofThieves_2.74.9691.2_x64__8wekyb3d8bbwe
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist: AthenaClientShipping

    at me comodo is my antivirus

  • @paladinbarde06 У меня проблема именно такая же ...Уже 3й день не могу ее решить.

  • My problem is this:

    I bought the game 2 days ago and still can not play it.

    When downloading the game (when you press any key) and playing background music with the inscription from the bottom LOOKING FOR THE RESERVES takes off to the desktop
    This link did not help https://www.reddit.com/r/Seaofthieves/comments/7tv2et/splash_screen_crash_to_desktop_fix/

    Here's what I wrote in the windows event log when I started the game:

    The name of the failed application: SoTGame.exe, version: 0.0.0.0, timestamp: 0x5ab57bdd
    The name of the failed module: ucrtbase.dll, version: 10.0.16299.248, time stamp: 0xe71e5dfe
    Exception code: 0xc0000005
    Error offset: 0x000000000002b190
    Id of the failed process: 0x674
    The time to start the failed application: 0x01d3c662ae18f0ce
    The path of the failed application: C: \ Program Files \ WindowsApps \ Microsoft.SeaofThieves_2.75.880.2_x64__8wekyb3d8bbwe \ Athena \ Binaries \ UWP64 \ SoTGame.exe
    The path of the failed module: C: \ WINDOWS \ System32 \ ucrtbase.dll
    Report ID: 2cd2ea0d-2d2c-411a-8af8-e6f0c56b7c53
    The full name of the failed package is: Microsoft.SeaofThieves_2.75.880.2_x64__8wekyb3d8bbwe
    The code of the application associated with the bad package: AthenaClientShipping

    Error container 1884828564084039387, type 5
    Event Name: MoAppCrash
    Response: No data
    CAB ID: 0

    Signature of the problem:
    P1: Microsoft.SeaofThieves_2.75.880.2_x64__8wekyb3d8bbwe
    P2: praid: AthenaClientShipping
    P3: 0.0.0.0
    P4: 5ab57bdd
    P5: ucrtbase.dll
    P6: 10.0.16299.248
    P7: e71e5dfe
    P8: c0000005
    P9: 000000000002b190
    P10:

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