You can't have crashes nonstop in a game that requires long player sessions without infuriating your customers.
After one of the recent updates, SOT is now crashing up to several times per hour. It's starting to get frustrating when, after finally finding a good hourglass fight, the game crashes mid battle and winning streaks get instantly destroyed; or, after hours of collecting loot, the game will crash with all the treasure sinking before you can even log back in.
I am personally frustrated after buying some cosmetics, to support the game I love, only for the game to become unplayable. Defining unplayable here as a state that does not allow fun to be had. If there is no fun, there is no reason to play. Losing hours of progress every single play session IS NOT FUN.