Arena has changed my character model!

@dinodamege Must have drank too much grog and are suffering from liver failure!

This bug is reminiscent of a bug we've had recently before the Anniversay Update where a pirate suddenly was missing all clothes, vanity items, skin tone, scars, tattoos and such. The key difference is that it solved itself after a few minutes, whereas this particular iteration of the bug seems to persist. Dying, going to the Ferry of the Damned and returning would also solve the issue, but not so now.

I noticed that @S0nicbob himself mentioned on Reddit that they are investigating the problem. I dearly hope that they can help you all soon.

Happy sailing to you all!

@dinodamege This just happened to me too! I've opened a support ticket, hoping they can restore my character's original features.

I'm glad to read it's not just me who's had their character changed because of this bug.

This exact thing happened to me today too! I'll raise a support ticket and hope for the best, as I see some have said Rare were able to fix it when it happened to them before.

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Sea of Thieves | My pirate's hair colour, eye colour, skin tone and scars got changed due to a bug

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@dinodamege

This particular glitch occurs if you try changing clothers (or any cosmetics) after the servers migrate in between matches. You'll want to submit a bug report, I have already. It is quite an annoyance.

@LionMaw @Aspaceheron It is definitely not permanent. See my previous statement. You can put your cosmetics back on once the match starts, or the next time you enter the Sea Dog tavern BEFORE servers migrate, or if you just go back to Adventure mode and re-apply them.

@llamapredator This is what's bothering me. I have no scars, no 5 o'clock shadow and now have black hair and amber eyes.

Don;t feel connected to this pirate at all. Would like my familiar pirate back. Have submitted a bug report but have been met with total silence so far.

Update: Alex Vinden just sent a response saying. "Thank you for contacting Sea of Thieves Support.
Our team is aware of this issue and are working on a solution. We hope to resolve this in a future update.
Keep an eye on game news channels about upcoming updates."

Which I assume means "get in line we'll get to you when we get to you" so cautiously optimistic about getting restored in a few weeks.

It's happened to me too.
Rare replied that it would be corrected and that my character would be as it was before.
Wait and see

@DinoDamege Yeah I know what you mean same thing happened to me as well. After a while though I did get a message back from them saying my character had been fully restored however this was not the case as my character was missing some traits such as scars and facial stubble, there is also random black lines over my character where the scars should be which is annoying. I also replied back to them again saying this was a problem, they said they were aware of it and were trying to fix it again. Then a couple of days ago I did get a reply again saying that these traits should now be fixed however they are not, in fact it looks like nothing has been done at all. Then the latest reply today was they thanked me for reporting the bug and they have sent it to there investigation team. Its been nearly a month now and to be honest at this point I am starting to think my character might never be fully restored and its really discouraging me from playing the game again. Have played the game for over a year and am PL8. I am glad I never bought the game now and only got it for free on games pass.

Had this happen to me, I think they restored hair color and some stubble but a scar I know I had on my back hasn't been fixed unfortunately. Really regret playing arena first week before they fixed this bug now. :( Yes I already have a support ticket.