Bug report page is bugged. lol

  • Admiral RRRSole

    I've just tried giving someone a link to report a bug but the support page is currently bugged.
    I tried refreshing several times and also tried different approches to the link but there aren't any graphics at all and all of the text appears to be in a column down the left hand side of the page.

    Imgur

    imgur.com

    imgur.com

    Discover the magic of the internet at Imgur, a community powered entertainment destination. Lift your spirits with funny jokes, trending memes, entertaining gifs, inspiring stories, viral videos, and so much more from users.

    Um, who do I report that bug to?
    https://support.seaofthieves.com/hc/en-gb/requests/new?flash_digest=f95a850171e7ce0e0d444996d6d6b26ceef76944

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  • PirateCraggy
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    @admiral-rrrsole

    Not that I have any bugs to report, but I have tried a number of times before going through...

    clicking - Support, then clicking My Requests

    I get this...

    alt text

    Hmmm... Russian... english is selected as the language at the base of the page.
    I've had this for sometime now. Maybe they are on to me:)

    edit: Just tested a little more.... If I change the language option at the bottom of the screen to any other language... it comes up with the correct language.
    If English is selected Russian comes up.

    Maybe I do have a bug to report afterall?

  • Admiral RRRSole

    @piratecraggy
    Sit down son, I think it's time for you to know the truth. You were adopted.
    Things were hard for your mother and I back in the old country, sacrifices had to be made. Plus I got a great shiny "Sea of Thieves" T-shirt out of the deal.

    Deep inside, we always knew that you would find us again, no matter how many times we moved. :o)

  • PoliteKetchup5

    Looks like ad blocker is blocking something, try disabling that and see if it fixes it.

    The Russian page, it does have /ru in the url which would suggest it things its in the right language. Try clearing your cookies and see if that helps?

  • ClosingHare208
    Marauder
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    @admiral-rrrsole how ironic!

  • Admiral RRRSole

    @politeketchup5
    Thanks for the suggestion but disabling the Ad Blocker filters didn't work.
    Although the support page worked fine in the past with ad blocker running I still tried and closed the browser before testing it.

  • PirateCraggy
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    @politeketchup5

    Thanks for the suggestion. I cleared the cookies, still nothing.
    If I have to report anything, I might try it on another system I guess. Failing that I could learn the language:)

  • PirateCraggy
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    @admiral-rrrsole

    Brilliant!... I haven't laughed so much in a while ....Lol's :)

    I've missed you Dad!!!!
    Say Hi to Mum from me, 'am eating well, they let me out occasionally.

  • Admiral RRRSole

    @piratecraggy lol Good stuff. :o)

    To me, you were always the son I never had.
    Your mother said put a sweater on, it's cold outside.
    Oh, and to wash behind your ears and always wear clean underwear in case you are hit by a truck.
    Apparently doctors look for these things on mangled bodies.

  • KnifeLife
    Commander
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    @admiral-rrrsole Was you on a phone or tablet by chance?

    I sometimes get this on other websites aswell and I mostly use my mobile when I’m browsing the net. I’ve never had it on SoT Though :)

  • Admiral RRRSole

    @knifelife
    At my age I'm on lots of tablets. Wanna buy a blue one? lol

    Nah mate, always on the PC.

    Okay, I've just tried with Microsoft Edge and it's fine. The problem seems to only be with Firefox.

  • PirateCraggy
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    @admiral-rrrsole

    :o)

    alt text

  • CapnKerplunk
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    @politeketchup5 said in Bug report page is bugged. lol:

    Looks like ad blocker is blocking something, try disabling that and see if it fixes it.

    The Russian page, it does have /ru in the url which would suggest it things its in the right language. Try clearing your cookies and see if that helps?

    Reported one this morning also run a ad blocker and had no issues.

  • KnifeLife
    Commander
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    @admiral-rrrsole I’m more of a red pill kinda guy, see how far down the rabbit hole you go ya know xD

  • Admiral RRRSole

    @personalc0ffee
    Yup. I just tested it (in Firefox).

    You are correct in saying that the ad blocker filters made no difference. I tried that the other day.
    I also installed ad blocker to Microsoft Edge and that doesn't have the same support page issue. So it's definitely a Firefox thing.
    Hitting F5 makes no difference.

  • Admiral RRRSole

    @personalc0ffee
    It's really no biggie.

    As long as the people I link to the support page see it properly I don't mind.
    When I find a bug I just b***h about it on the forums. lol

  • JeblusCrhist
    Seafarer
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    Founder

    @admiral-rrrsole hmmm..probably just user error.. ;) (jk)

  • Admiral RRRSole

    @averageheroz
    That has to be it.
    I'm not always holding my right foot high enough or touching my left ear with my tongue.
    My bad.

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