Sea Of Thieves Crashing after splash screen

  • Ouronok
    Founder

    Hello! Yesterday I tried to open the game and it went fine, the kiwibeard error as usual but now I'm facing that just after opening the game and seeing the splash screen the game just closes... I don't have a good internet download so I can't download it again, there's any solution for this? Thank you in advance.

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  • oO Kiwibeard Oo
    Founder

    I'm experiencing the same issue on the PC version.
    I got the update this morning.

  • GreenWarfare423
    Master
    Founder

    I don't have the source for this anymore, but found this once on Reddit, which worked for me:

    • Open "Services" from Windows Start Menu
    • Start the service "Windows Push To Install"

    I hope I got this right from my memory.

    EDIT: This is the source on Reddit

  • xReadyAimMissx
    Master
    Insider
    Founder

    Have you guys checked for an update since the servers went live or just when you initially got your updates yesterday? If you haven't checked again, I would just in case.

  • Hukigoh

    same issue, game closes as it starts I try uninstall/ reinstall by now, didn't have this issue hours ago while waiting for the beta to open...

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    Ahoy there!

    Another simple fix that sometimes solves this issue is by installing a free app from the Windows store then trying again...

  • Ouronok
    Founder

    @greenwarfare423 I don't know if this was the solution or reinstalling Xbox insider app, but this worked! Thank you very much!

    P.D: The service is called Windows Install

  • Metalix64
    Master
    Founder

    @musicmee a dit dans Sea Of Thieves Crashing after splash screen :

    Ahoy there!

    Another simple fix that sometimes solves this issue is by installing a free app from the Windows store then trying again...

    Good, it's work for me, thx :)

  • oO Kiwibeard Oo
    Founder

    @greenwarfare423 Thanks for the service tip. It worked for me.

  • GreenWarfare423
    Master
    Founder

    @metalix64 sagte in Sea Of Thieves Crashing after splash screen:

    @musicmee a dit dans Sea Of Thieves Crashing after splash screen :

    Ahoy there!

    Another simple fix that sometimes solves this issue is by installing a free app from the Windows store then trying again...

    Good, it's work for me, thx :)

    I think this might be connected to the "Windows Install Service", which is probably started when you install a MS app. Can you get into the game when you reboot your PC with the service then (probably) being stopped again?

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    @greenwarfare423 I believe it is also... it seems to keep the service active after a reboot. Not sure if it was set to disabled or manual before and this switches it to automatic.

  • GreenWarfare423
    Master
    Founder

    @oo-kiwibeard-oo Please upvote my post then, so others can find it more easy.

  • Calitzu
    Marauder
    Insider

    A friend of mine tried all the solutions above, yet it still crashes. Any idea?

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    @calitzu Get them to take a look at the following guides... lots of info there...

  • Calitzu
    Marauder
    Insider

    @musicmee I'll report as soon as he tries all the options listed here, thanks!

  • Calitzu
    Marauder
    Insider

    Sadly, no, the game still crashes, he's proceeding with uninstalling the game and reinstalling.

  • PickleBeard22
    Master
    Insider
    Founder

    @calitzu That is also what my next step is. I have exhausted the 4 steps and still seeing the crash.

  • xZeenos
    Castaway

    @greenwarfare423 THANK YOU MY DUDE ♥

  • DaveyJay1984
    Master
    Insider
    Founder

    Hehehe... A splash screen for a game with ships... Does it stop you getting wet?
    On a side note, I'm sorry you had this problem.

  • GreenWarfare423
    Master
    Founder

    @xzeenos You're welcome! Hope we'll not run into this for the launch on Tuesday.

  • KoldSlaw
    Marauder
    Founder

    @oo-kiwibeard-oo I am having this issue to how do i fix?

  • KoldSlaw
    Marauder
    Founder

    @greenwarfare423 THIS WORKED THANK YOU

  • KawkEyed Keefed
    Ship Mate

    @greenwarfare423 said in Sea Of Thieves Crashing after splash screen:

    I don't have the source for this anymore, but found this once on Reddit, which worked for me:

    • Open "Services" from Windows Start Menu
    • Start the service "Windows Push To Install"

    I hope I got this right from my memory.

    EDIT: This is the source on Reddit

    THANK YOU SO MUCH! I've been uninstalling and reinstalling the game for 3 weeks straight EVERYDAY. I finally got fed up and even reinstalled Windows just to find it doing the same thing! This only happens on my laptop and home PC but my side PC at my friends house never had the problem. My suspicions were right on though. I said it HAS to be something with the windows store or the xbox app. That installer service worked like a charm. Thanks again! YARRRR AHOY!!!!!

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