This is a copy/paste of my comment made on the latest inn-side story video regarding customisation and some suggested it post it here as well, it's just my thoughts on the character selection process as it stands right now
Can you lock characters on the carousel yet, So that you can create a carousel of characters that you've liked, rather than finding one who you like but aren't set on and then ultimately having to send those into the void when you decide you want a new set?

As it stands the carousel is exceptionally annoying in that regard, the carousel also needs a set of parameters and tags that the player can choose so that a pool of characters appears based on those, some really weird oversights have been made creating this carousel of characters and right now or at least when I last played it takes forever to find a decent character that appeals to me and just ruins the initial impression of the game because believe it or not a random wheel of chance isn't fun no matter how you dress it up and removing player choice in a game about player choice in such a large way is a really weird thing to do

Feels like an early iteration rather than a final build for this character select menu, Hopefully it's changed

OH and because every game with a character creator needs this, Let us re roll or change change our character completely some way, it's always a plus because players tend to grow a little bored of the same character after countless hours of play and want to switch it up without having to start completely over

Just some feedback and ideas for you