<![CDATA[Not able to write a support ticket]]>

It has been nearly 3 weeks since I have been able to write a support ticket..below is a link showing what happens each time I try to issue a support request. Basically I login to my sot account. Go to support page click submit support ticket and as soon as I do it logs me out. I log back in and it repeats it everytime.

[Mod edit]

]]>https://www.seaofthieves.com/forum/topic/129567/not-able-to-write-a-support-ticketRSS for NodeThu, 09 Apr 2026 15:00:04 GMTTue, 05 Jan 2021 05:13:46 GMT60<![CDATA[Reply to Not able to write a support ticket on Wed, 06 Jan 2021 09:54:40 GMT]]>

Dont have a chance to watch the video since i am at work, but maybe this will help:

have you tried deleting your history and cache (including cookies and all that jazz) ?

Otherwise:

@Musicmee could you help out here for a sec? maybe you could get him/her in touch with someone at rare in order to solve this issue

]]>https://www.seaofthieves.com/forum/post/1472245https://www.seaofthieves.com/forum/post/1472245Wed, 06 Jan 2021 09:54:40 GMT<![CDATA[Reply to Not able to write a support ticket on Wed, 06 Jan 2021 08:43:05 GMT]]>

@lt-josh84 I watched it already...sorry, can't helo you otherwise

]]>https://www.seaofthieves.com/forum/post/1472232https://www.seaofthieves.com/forum/post/1472232Wed, 06 Jan 2021 08:43:05 GMT<![CDATA[Reply to Not able to write a support ticket on Tue, 05 Jan 2021 20:35:43 GMT]]>

@schwammlgott watch the video I attached. It's how I do it. Been doing it for years the same way u do..now I cant

]]>https://www.seaofthieves.com/forum/post/1471997https://www.seaofthieves.com/forum/post/1471997Tue, 05 Jan 2021 20:35:43 GMT<![CDATA[Reply to Not able to write a support ticket on Tue, 05 Jan 2021 05:18:49 GMT]]>

@lt-josh84 to send a support ticket you need to login seperatly, so if you didn't log into the forums you have to login twice...then it should work
Also I prefer to open the support ticket site following way:
-top menu
-support
-status
-contact support

Worked everytime for me...

]]>https://www.seaofthieves.com/forum/post/1471438https://www.seaofthieves.com/forum/post/1471438Tue, 05 Jan 2021 05:18:49 GMT