Since the OP has gone to support I am going to drop anchor here!

Remember kids... Piracy doesn't always pay!

well i hope they respond but thanks for replying everyone lol

@offrise72 maybe respond to your previous ticket with the message that you now have the game or make a new ticket, they might ask for the information of your copy and purchase, so have that ready and they can tell you what they can do for you.

It is up to Rare and support is the only way forward if you want to resolve this, good luck with your appeal and maybe we will see you on the seas.

Your best option is to contact support again, no one in this forum will be able to help you on this matter.

As for key sites, they are generally speaking not that much of a problem. Many people I know did not buy their game on the MS store and they are day-one-players without ever having been banned.

Yeah, if you aren't buying a legit copy from a legit source, you're not getting unbanned lol.

keys from key sites like that are generally stolen/hacked/illegetimate, and may already be banned or will be if they aren't. And further, the devs aren't getting paid for any such illegitimate keys.

Seriously man, if you like the game enough to keep playing, give the devs the money they deserve. If you were a dev and you weren't getting paid, wouldn't you ban the guy scamming you?

The only legitimate ways to obtain the game are from the Windows Store or the Xbox store, or by having game pass.

@rev-humpjoy i bought it from cdkeys.com

no its not a banned key because i got banned before i bought the game
and i downloaded the game for free thats why i got banned

where did you buy the key? It sounds like a stolen/hacked key so you got banned for it.