Me thanks to ye fer the link to updated news.
Yarrrr!
Pre-Order Exclusive Outfit and Items - Missing?
The thing is, I got the code, redeemed it too. However when I go into the game and the clothe chest there is no sign of the Outfit and Items. Then when I go check the code, it says that it has already been redeemed, I checked my e-mail to make sure it was the same one (which it was) so I have no idea what to do right now. If anyone has any idea or is having the same problem let me know.
I looked into it a bit.
Here's the support page on the subject I preordered. Where is my Black Dog Pack?Basic Rundown
-If you don't have it they should send you a message over xbox chat system by the 23rd so you can redeem your pre-order bonus@thelagmage what if I already got the code they sent and redeemed it? but the pack is not in the game for me?
@knightx13 I pre ordered the game for Xbox (through the MS Store) before the 26th of january and still can’t find my bonus content (Black Dog Pack). I’ve looked at the vendors chests at the outpost and nothing. Haven’t recieved any Xbox Live message with any code either. What’s going on? Where’s my content?
@hylian-h3r0 said in Pre-Order Exclusive Outfit and Items - Missing?:
@blatchfordbear Where did you find the Ferryman clothes set? I redeemed my code and I have no Idea where it is. Also there isn’t any download for it when I go to “Manage Game”.
It's in your clothing chest.
Although this bonus content scandal is hitting a lot of people and souring the launch, just wanted to say that I am really enjoying the game at large and I really hope that the populace can look past these issues as they really aren't game breaking. From the updates post it looks like there is a massive jump in players that they just weren't expecting and it's causing some temporary issues. This isn't an uncommon occurrence in new release games, and it will be forgotten once things settle. Props to the devs working on the fixes and the forum mods here assisting with people's queries! keep up the good work.
@knightx13 So is their a vendor or are we waiting for messages? I still have not received a code. Neither has my body on Xbox Live. We just have no idea what's up.
@vexxingtonson plenty of us have looked for them in all the places you mentioned but there is no sign of them. I checked my Microsoft transaction history and they are there so seems to be a bug on rares end with them activating it in game
@hylian-h3r0 check the main post, updated.
@KnightX13 you probably already know but after taking a look around I found out that the mysterious vendor in the inn is only (most likely) for the lvl 50 rep goal... redeemed items go straight into players equipment/clothing/vanity chests...
@TheBlackMagic0 you have to wait for a message.
The vendor is only for the legendary pirate status (lvl 50 rep).@TheCodykins > @EternalHysteria < @LEPR3CHAUN420, not 100% sure why it's not showing up ingame after redeeming the code... maybe wait till after the first game patch/update, if it isn't there after that then I'd recommend contacting Rare support.
@MagicMonkey44 you should hopefully recieve a message with the code, take a look at the official post about it here.
Hope this helps ...
For those who are still waiting on their pre-order items, please refer to this Supoprt Article:
https://support.seaofthieves.com/hc/en-gb/articles/360000754447-I-preordered-Where-is-my-Black-Dog-pack-You may need to follow up with whichever retailer you purchased the game from as well, as Rare cannot assist with purchase related issues. If you are still having an issue after that, you can create a Support ticket for further assistance.
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