Raising Support Ticket

  • I have tried many times now to raise a ticket through Sea of Thieves support and constantly get thrown an error and it simply is just the word "Error" whenever I try and submit the ticket. Just wondering if there's not a contact email or phone number? The support for this game has not been the best and I would just like to play the game

  • 7
    Posts
    7.8k
    Views
  • Having the same issue, been going on for a couple of weeks now.

  • @nam-ssob1 Have you checked recently matey? I know some progress has been made in this area.

  • @nam-ssob1 @UrDookieBruh are you trying to upload any files to the support ticket? The website only allows 5 uploads with a maximum combined file size of 50mb.

  • @Musicmee @ThePretendUK Tried both yesterday and just now, still getting ‘error’ and I’m not trying to attach any files.

    Also tried to submit a ticket on two different devices and two different browsers.

  • @urdookiebruh Just an update, I’ve managed to submit a ticket today so might be worth giving it another go :)

  • @UrDookieBruh just a thought, but you've not changed your email address on the account have you? I've had issues with other games where changing my xbox email address didn't update their support system until I logged in with my old email details

7
Posts
7.8k
Views
5 out of 7