Lavenderbeard Error

I've sent two support tickets and might as well try my luck here. I was able to play the game the night before the season 2 update. After the download I keep getting the Lavenderbeard error and cannot get past the main menu. I've tried all the suggested ways linked to me via the automatic support response (re-linking Xbox account to steam, turning off VPN, allowing game past firewall, etc.) and still nothing. Anyone have a clue what I should try next? Thanks again.